Refund policy

Refund Policy

Last Updated: July 2026

Thank you for choosing From The Block To The Boardroom Marketing.

We want every customer to have a clear understanding of our refund policy before purchasing any product or service.

Digital Products Policy

From The Block To The Boardroom Marketing offers digital products, including ebooks, guides, templates, and other downloadable resources.

Because digital products provide immediate access after purchase, all digital product sales are considered final and are generally non-refundable once the product has been delivered or the download access has been provided.

By purchasing a digital product from our website, you acknowledge and agree that:

  • You are purchasing a non-tangible digital product.

  • Access to the product is provided electronically.

  • You are responsible for reviewing the product description and ensuring the product meets your needs before purchasing.

Refund Exceptions

Although all digital product sales are final, we understand that certain situations may require assistance. Refund requests may be considered under the following circumstances:

1. Non-Delivery of Product

If you do not receive access to your purchased digital product due to a technical issue, please contact us within 7 days of your purchase date.

We will work with you to verify your purchase and provide access to the product.

2. Technical Issues

If you experience problems accessing or downloading your purchased product, please contact us within 7 days of purchase.

We will make reasonable efforts to help resolve technical issues and ensure you receive access to your purchase.

3. Product Errors

If a digital product contains a verified technical error that prevents you from using the product as described, please contact us.

We reserve the right to correct the issue, provide an updated version, or offer another appropriate solution.

Refund Request Requirements

All refund requests must:

  • Be submitted within 7 days of purchase.

  • Include your order information.

  • Include a detailed explanation of the issue.

  • Be sent to:

fromtheblocktotheboardroom@gmail.com

Refund requests based solely on personal preference, change of mind, misunderstanding of the product, or failure to review the product description before purchase may not be approved.

Chargebacks

Before initiating a chargeback with your bank or payment provider, we encourage customers to contact us directly so we can attempt to resolve any questions or concerns.

Unauthorized chargebacks may delay the resolution process.

Contact Us

If you have questions regarding this refund policy, please contact:

From The Block To The Boardroom Marketing
Email: fromtheblocktotheboardroom@gmail.com